Dear user,

On 13 June 2014, a new Right of Withdrawal came into effect which regulates the return of ordered goods (see below).

There is a checkbox in the download area which allows users to waive their fourteen-day right of withdrawal in order to immediately have access to their purchased goods via the download area. If a user fails to activate this checkbox, the purchased items will be made available in the download area only after the fourteen-day withdrawal period.

Right of Withdrawal

As a customer (any natural person who concludes a legal transaction for a purpose which cannot be attributed to its commercial or independent professional activities) you may withdraw your contract declaration within fourteen days without stating reasons. Notification of withdrawal is to be given in writing (letter or e-mail, for example). You may use our downloadable Withdrawal form, this is not mandatory, however. The withdrawal period shall expire fourteen days after the date of conclusion of the contract.

Contracts regarding digital contents not stored on a data carrier (PDF files, ebooks) may be executed before expiration of the withdrawal period (download files), provided the customer has expressly agreed to premature expiration of the right of withdrawal. The timely dispatch of the withdrawal shall be deemed sufficient for compliance with the withdrawal period. The notification of withdrawal shall be sent to our letter mail address.

Consequences of Withdrawal In the case of effective withdrawal, the mutually received benefits shall be returned. There shall be no duty regarding a replacement of the goods or a compensation for the use of the goods.

    German Shop

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